Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Where are you located?

Our home office is in Chicago, Illinois. We have consultants throughout Illinois and the United States. We provide trainings locally, remote, and Overseas. And we offer in-person and online coaching services.

Can I request a training that is not listed?

We are able to customize trainings to meet the specific needs of agencies, organizations or program sites.  Please contact us for a consultation or a quote.

How do you ensure the consistent quality of your consultants?

All of our consultants have extensive experience and meet the highest standards in the field. We have experts across multiple disciplines.

Our Certified Reliable CLASS Observers all have a minimum of 10 years experience and remain in the highest reliability percentile.  Additionally, our team maintains fidelity to the CLASS tool through our reliability protocols and DRIFT videos.

Our Certified Reliable ITERS, ECERS, SACERS Observers all have a minimum of 10 years of experience and remain in the highest reliability percentile.  Additionally, our team maintains fidelity to the ‘ERS tools through our Dual Coding Observation practices.

Our trainers have Masters Degrees, PhD’s, and are certified in various content areas

Upon booking each program will receive the Trainer’s CV and have the option to have a 1:1 phone consultation to discuss their training needs.

I can’t afford to pay for the trainings right now, are payment plans available?

Yes.  We understand teachers and administrators have a lot of financial demands. We offer payment plans. Please go to (Samantha I need to think about this with you based on your payment process) for more information or to make arrangements.

Do you offer volume discounts?

We are happy to say we do offer discounts to large groups. Please reach out to us directly to learn more.

What do I need to get my certificate?

Certificates will be sent to the email address provided during registration and sent on the next business day.